Refunds

Refunds

Due to hygiene reasons, we cannot accept returns or exchanges on our earrings. However, if there is an issue with your order please let us know as soon as possible and we will do what we can to put it right

For all other items, we accept returns within 14 days from the date of postage. All returns or exchanges should be returned in the original packaging and original condition. Once the item is received by Offbeat HQ and condition verified, the item will be refunded in full including postage costs. 

To arrange a refund or exchange, please contact us on offbeatdesign@outlook.com